Terms of service

Welcome to hoxneleather! The terms "we", "us" and "our" refer to hoxneleather. hoxneleather operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). hoxneleather is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
All Hoxne Leather products are handcrafted from genuine full-grain leather. Due to the handmade nature of our products, slight variations in texture, color, and stitching are natural characteristics and not considered defects. Each piece is unique.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. hoxneleather reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until hoxneleather confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as hoxneleather may be unable to accommodate cancellation requests after an order is accepted.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges.
You agree to provide current, complete and accurate purchase and payment information for all purchases. You represent and warrant that the credit card information you provide is true, correct, and complete, and that you are duly authorized to use such credit card for the purchase.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, images, graphics, and the design and arrangement thereof, are owned by hoxneleather and protected by applicable intellectual property laws. You must not reproduce, distribute, or create derivative works without our prior written consent. All rights not expressly granted herein are reserved by hoxneleather.

SECTION 7 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party websites. If you access these sites, you do so at your own risk.

SECTION 8 - RELATIONSHIP WITH SHOPIFY
hoxneleather is powered by Shopify. Any sales and purchases you make are made directly with hoxneleather. Shopify is not responsible for any aspect of any sales between you and hoxneleather. You hereby release Shopify and its affiliates from all claims arising from your purchases and transactions with hoxneleather.

SECTION 9 - PRIVACY POLICY
All personal information we collect is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our privacy policy.

SECTION 10 - DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

SECTION 11 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, hoxneleather SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.

SECTION 12 - INDEMNIFICATION
You agree to indemnify and hold harmless hoxneleather, its affiliates, partners, officers, directors, employees, and agents from any losses, damages, or claims arising from your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 13 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. You consent to the exclusive jurisdiction of the courts of England and Wales for any disputes arising under these Terms.

SECTION 14 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms at any time. Your continued use of the Services following any changes constitutes acceptance of those changes.

SECTION 15 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:

Hoxne Leather (trading name of Kayo Entertainment Ltd)
hoxneleather@outlook.com
+44 7491 573533
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company Registration Number: 15831465